Signs yours is on the way out
- Rusty or metallic tasting hot water
- Rumbling or popping sounds from the tank
- Hot water that runs out faster than it used to
- Moisture or pooling around the base of the unit
- A tank past the ten year mark
A failing water heater rarely announces itself politely. Catching the signs early means choosing your replacement on your schedule instead of during a cold shower.
Tank or tankless, sized right
The right unit depends on your household size, fuel type, and space. The crew installs conventional tank units and tankless systems, and will give you a straight recommendation instead of the most expensive thing on the truck.
What a real customer said
"I called them regarding a hot water heater that was still under manufacture warranty. Within 24 hours I had a new hot water heater. They were very efficient and friendly."
Warranty swaps, upgrades, and emergency replacements all land the same way: hot water back on with the paperwork done right.
Common questions
How do I know if my water heater needs replacing instead of repairing?
Age, rust in the hot water, leaks around the tank, and rising energy use all point toward replacement. The crew gives you an honest read on whether a repair buys real time.
Do you install tankless water heaters?
Yes. Matlock installs both conventional tank units and tankless systems, sized to the household.
How long does a water heater installation take?
It depends on the unit, fuel type, and access. You get a straight answer on timing before any work starts.